Privacy Policy

Privacy Policy

Effective Date: 01-09-2025
Brand Name: Dr. Optimalist
Company Name: Nakshom Global
Registered Office: B-6/19-21,UGF, SEC-5, ROHINI, DELHI-110085

Nakshom Global (“Company”, “we”, “our”, “us”), operating under the brand name Dr. Optimalist, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.droptimalist.com, purchase our products, or interact with us.

1. Information We Collect

When you use our website or services, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Credit/debit card details, UPI, wallet, or other payment information (processed securely via third-party payment gateways).

  • Account Information: Username, password, and preferences if you create an account.

  • Order & Transaction Data: Purchase history, order details, invoices.

  • Technical Information: IP address, browser type, device information, cookies, and browsing activity.

  • Communication Data: Any messages, queries, feedback, or customer service interactions.

2. How We Use Your Information

We use your data for the following purposes:

  • To process, deliver, and track your orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and user experience.

  • To send promotional offers, newsletters, and brand updates (only if you opt-in).

  • To comply with legal, tax, and regulatory obligations.

  • To prevent fraud, unauthorized transactions, and misuse of services.

3. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Service Providers: Shipping partners, payment gateways, IT service providers.

  • Legal Authorities: When required by law, regulation, or government requests.

  • Business Transfers: In case of a merger, acquisition, or transfer of business.

4. Data Security

We implement strict technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Analyse website performance and traffic.

  • Provide personalized shopping experiences.

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, or update your personal data.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Restrict or object to certain processing activities.

For such requests, please contact us at info@droptimalist.com.

7. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling your orders.

  • Complying with legal obligations.

  • Resolving disputes and enforcing agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

9. Children’s Privacy

Our products and services are intended for individuals above 18 years of age. We do not knowingly collect data from children under 18. If we learn that we have collected such data, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

For any privacy-related concerns, you can reach us at:

 

Nakshom Global
Email: info@droptimalist.com
Phone: 88-60-66-09-63
Address: B-6/19-21,UGF, SEC-5, ROHINI, DELHI-110085