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Effective Date: 01-09-25 Brand Name: Dr. Optimalist Company Name: Nakshom Global Registered Office: B-6/19-21,UGF, SEC-5, ROHINI, DELHI-110085 Welcome to Dr. Optimalist, operated by Nakshom Global (“Company”, “we”, “our”, “us”). By using our website www.droptimalist.com, purchasing our products, or interacting with us, you agree to these Terms & Conditions. Please read them carefully. 1. Eligibility You must be at least 18 years old to use our website or place an order. By using our website, you confirm that all information provided is accurate and complete. 2. Products & Orders All products displayed on our website are subject to availability. We reserve the right to limit the quantity of products purchased per customer. Prices, offers, and product availability are subject to change without notice. By placing an order, you agree to provide accurate billing and shipping information. 3. Payment Terms We accept payments via [credit/debit cards, UPI, net banking, wallets, or other approved methods]. Payments are processed through secure third-party payment gateways. We are not responsible for delays, errors, or issues caused by payment providers. 4. Shipping & Delivery Orders are shipped within [1-3 business days] of confirmation. Delivery timelines may vary depending on location and courier service. Risk of loss or damage passes to you once the product is handed over to the courier. 5. Returns, Refunds & Exchanges Due to the nature of skincare and personal care products, we accept returns only if the product is: Damaged during transit, Wrongly delivered, or Expired at the time of receipt. Refunds (if applicable) will be processed to your original payment method within [7–10 working days]. Please refer to our Return & Refund Policy [Insert Link] for complete details. 6. Intellectual Property All content on our website—including logos, trademarks, product images, designs, and text—belongs to Nakshom Global / Dr. Optimalist. You may not copy, reproduce, distribute, or use our intellectual property without written permission. 7. User Responsibilities You agree not to: Use our website for unlawful purposes. Attempt to hack, disrupt, or gain unauthorized access to our systems. Post offensive, abusive, or misleading information. 8. Limitation of Liability Our products are developed for general skincare purposes. Results may vary depending on individual skin types and conditions. Always conduct a patch test before use and consult a dermatologist if needed. Nakshom Global / Dr. Optimalist shall not be liable for any allergic reactions, misuse, or consequences arising from use of our products. To the maximum extent permitted by law, we disclaim all warranties and shall not be responsible for any direct, indirect, or incidental damages. 9. Indemnification You agree to indemnify and hold harmless Nakshom Global / Dr. Optimalist, its employees, affiliates, and partners from any claims, damages, or expenses arising from your misuse of the website or products. 10. Governing Law & Jurisdiction These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India. 11. Changes to Terms We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of updated terms. 12. Contact Us For any questions or concerns regarding these Terms & Conditions, contact us at: Nakshom Global Email: info@droptimalist.com Phone: 88-60-66-09-63 Address: B-6/19-21,UGF, SEC-5, ROHINI, DELHI-110085

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